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About Our Staff

CCB collectors know what it takes to motivate a debtor to pay their bill. We know how to talk to debtors in a way that maintains your professional reputation while obtaining the desired results.

All of our collectors are well trained and monitored. Our DEIS Monitoring System is in place to allow supervisors to monitor phone calls while being able to visually follow the account-in-progress.

CCB complies with the Fair Debt Collection Practices Act (FDCPA). We don’t believe or allow crossing into the “gray area” in order to achieve maximum results. The talent, techniques, and reputation of our collectors get the job done. Quality phone call management is emphasized at CCB.

Our collectors find themselves in many situations:

• Counselor
• Motivator
• Analyst
• Salesperson
• Psychologist
• Paralegal
• Financial advisor
• Listener

 

About Our Staff

Our Collections

Why CCB?

Proven Results